Frequently Asked Questions
Everything you need to know about our exclusive fashion drops and limited editions.
Are the items on Collector's Editions authentic?
Yes, every item we sell is 100% authentic. We work directly with designers and verified distributors to ensure that every piece in our collection is genuine and of the highest quality.
How long does shipping take for limited release drops?
Standard shipping typically takes 3-5 business days. However, for 'Pre-Order' or 'Limited Drop' items, shipping may take 2-4 weeks as indicated on the product page.
What is your return policy for exclusive pieces?
We offer a 14-day return window for most items, provided they are in original condition with all security tags attached. Please note that certain 'Archive' or 'Final Sale' items may be ineligible for return.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your location and local customs regulations.
How can I ensure I get the right size?
Since we curate pieces from various global designers, sizing can vary. We provide a detailed 'Size & Fit' guide on every product page, including specific garment measurements and model information.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.